Privacy Policy

Last updated: February 2, 2026

1. Introduction

This Privacy Policy explains how WelcomeBook collects, uses, and protects information about Hosts, Guests, and visitors.

2. Information We Collect

• Host Information: Name, email, phone, location, and account credentials.
• Guest Information: Guest names or stay details optionally entered by hosts.
• Usage Data: IP addresses, browser type, and access logs used for security and analytics.

3. How We Use Your Data

• To provide and improve the WelcomeBook Service.
• To generate and share guest welcome pages.
• To send system or transactional emails (e.g., activation, password resets).
• To analyze feature usage for product improvement.

4. Data Sharing

We do not sell your personal data. Data may be shared with:

• Trusted service providers (e.g., hosting, payment, email delivery).
• Law enforcement if required by law.

5. Data Retention

Data is retained as long as necessary for your use of the Service, or as required by law. Hosts may request account deletion by contacting support.

6. Data Security

We use encryption, secure connections (HTTPS), and controlled access to protect data. Hosts are responsible for maintaining strong passwords.

7. Guest Access Pages

Guest pages are viewable only by those with a valid token link. Hosts should share these links responsibly. We recommend not embedding sensitive credentials in public spaces.

8. Your Rights

• Access, correction, or deletion of your data.
• Opt-out of non-essential communications.

9. International Transfers

Data may be stored or processed in servers located outside your country, with equivalent protections applied.

10. Changes

We may update this Privacy Policy periodically. Updates will be posted here with a revised “last updated” date.

11. Contact

Questions? Email us at support@welcomebook.co.ke.